There are two types of emergencies in veterinary care: during business hours and after hours.
During business hours, you may simply bring your pet to our clinic for emergency care. Your pet will be evaluated in triage immediately and, if needed, referred to the appropriate services at once.
Should your pet require critical care, either during an emergency or post-surgery, we provide highly trained staff and the most modern equipment available to your animal companion. These services include oxygen cages, CPR, and emergency surgery as needed.
After business hours, we refer to our local emergency clinics but one of our veterinarians is always on call to answer urgent questions, give advice about home care, determine the need for a trip to the emergency room, or communicate with the ER doctor.
Instructions for paging the veterinarian on call are on our voicemail—simply call (408) 996-1155.
Recommended Resources for After Hours Pet Emergency Services
Animal Poison Control Information
If you suspect your pet is suffering from a type of poisoning, there are several options for assistance. While these services charge a fee and require a credit card for service, they are experienced and knowledgeable about all types of poisonings.
The Pet Poison Helpline is a nationwide (now also serving Canada) 24-hour service available to pet guardians and veterinary professionals requiring assistance with a potentially poisoned pet. They have the ability to help every pet, with all types of poisoning, 24 hours a day. Their knowledge and expertise will put your mind at ease when dealing with a potential emergency.
Animal Poison Hotline 888-232-8870
$35 fee per incident payable by credit card
The Animal Poison Hotline is sponsored by North Shore Animal League America and PROSAR International Animal Poison Center (IAPC). PROSAR IAPC is staffed 24 hours a day with licensed veterinary professionals as well as experts in toxicology and pharmacology. Available 24 hours a day, 7 days a week.